Terms of Service
Last Updated: January 2025
1. Agreement to Terms
By accessing or using the FundFlow USA platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.
2. Description of Service
FundFlow USA operates a lead marketplace platform that:
- Collects information from consumers seeking financing options
- Allows licensed lending professionals to purchase access to consumer leads
- Facilitates connections between consumers and lending professionals
Important: FundFlow USA is NOT a lender, loan broker, or financial institution. We do not make lending decisions, extend credit, or provide financial advice. We are solely a marketplace platform that connects consumers with independent lending professionals.
3. User Accounts
For Consumers
By submitting a lead form, you consent to having your information shared with one or more lending professionals who may contact you regarding financing options. You represent that all information you provide is accurate and truthful.
For Lending Professionals
By purchasing lead credits, you agree to:
- Use lead information solely for legitimate lending purposes
- Comply with all applicable federal and state lending regulations
- Maintain appropriate licenses and credentials
- Handle consumer information in compliance with privacy laws
- Not resell or redistribute lead information
4. Lead Credits and Payments
Lead credits are purchased through our platform and can be used to unlock consumer leads. Credits are:
- Non-transferable between accounts
- Valid indefinitely unless account is terminated
- Subject to our refund policy for unused credits
Once a lead is unlocked, the credit is consumed and cannot be refunded except in cases outlined in our Refund Policy.
5. Lead Quality
We strive to provide quality leads, however:
- We do not guarantee that consumers will respond or qualify for financing
- Lead information is provided as-is based on consumer submissions
- Duplicate protection is provided within a 12-hour window
- We implement fraud detection but cannot guarantee 100% accuracy
6. Prohibited Conduct
Users may not:
- Submit false or misleading information
- Use automated systems to access the Service
- Attempt to bypass security measures
- Resell or redistribute lead information
- Use the Service for any illegal purpose
- Harass, spam, or abuse consumers
7. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE MAKE NO REPRESENTATIONS ABOUT THE ACCURACY OR RELIABILITY OF LEAD INFORMATION.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FUNDFLOW USA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.
9. Indemnification
You agree to indemnify and hold harmless FundFlow USA and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses arising from your use of the Service or violation of these Terms.
10. Termination
We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service will immediately cease.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page. Your continued use of the Service constitutes acceptance of the modified Terms.
13. Contact Information
For questions about these Terms, please contact us at:
Email: legal@badcreditcarhelper.com
Address: BadCreditCarHelper, Legal Department