Privacy Policy

Last Updated: January 2025

1. Introduction

BadCreditCarHelper ("we," "our," or "us") operates a lead marketplace platform that connects consumers seeking auto financing options with qualified dealerships. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this privacy policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our services, including:

  • Full name
  • Phone number
  • Email address
  • Mailing address and ZIP code
  • Credit score range (self-reported)
  • Financing needs and timeline
  • Business information (for business lending inquiries)

Automatically Collected Information

When you access our website, we automatically collect certain information, including:

  • IP address (hashed for security)
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring website
  • UTM parameters for marketing attribution

3. How We Use Your Information

We use the information we collect to:

  • Connect you with lending professionals who may assist with your financing needs
  • Process and fulfill credit purchases for lenders
  • Send transactional emails and notifications
  • Improve our services and user experience
  • Prevent fraud and maintain platform security
  • Comply with legal obligations

4. Information Sharing and Disclosure

Lead Information: When you submit a lead form, your information may be shared with one or more lending professionals who have purchased access to your lead through our marketplace. These professionals are independent parties, not employees or agents of FundFlow USA.

Service Providers: We may share information with third-party service providers who assist us in operating our platform (e.g., payment processors, email services, analytics).

Legal Requirements: We may disclose information when required by law or to protect our rights, privacy, safety, or property.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent where applicable

7. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell your personal information in the traditional sense, but we do share lead information with lending professionals through our marketplace platform.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@fundflowusa.com
Address: FundFlow USA, Privacy Department